Order and Shipping
How to order
The easiest way to place an order is via our online shop. Alternatively, you can provide the same information by:
US & Canada | All other countries | |
---|---|---|
order-us@cube-biotech.com | order@cube-biotech.com | |
Fax | +1.484.368.3558 | +49-2173-99373-99 |
Phone | +1.484.270.6557 | +49-2173-99373-13 |
Fisher Scientific | Order our products via Fisher Scientific |
What information does Cube need to process my order?
- Product: Catalog number, name, quantity
- Contact person: name, phone number, email address
- Delivery and billing address
- VAT if applicable
- Let us know if you wish to pay by credit card
How long does it take?
We usually have most products on stock, and you can get an idea about product availability if you look at our product details pages. If the status is "green" the product should be available and ship within the next days. For products on status "red", we can always provide an estimated delivery date if you contact us by phone or email.
How can I pay?
There are three options:
- Invoice: We invoice you after the product has shipped.
- Credit card: We accept Visa and Mastercard credit cards. Please indicate that you would like to pay by credit card when placing your order. We will then call you to get the card details.
- Paypal: Login with your paypal account and pay immediately.
- Invoice: We invoice you after the product has shipped.
- Credit card: We accept Visa and Mastercard credit cards. Please indicate that you would like to pay by credit card when placing your order. We will then call you to get the card details.
- Paypal: Login with your paypal account and pay immediately.
Are there options for government institutions?
Yes, if you can't order directly on our website, you can always write a mail to contact us to get a quote and send us an order this way.
On Demand Production and OEM
Sometimes the quantities that we provide in our online shop are insufficient for big research institutes or large biotech companies. For this purpose we want you to know that we provide our products also in bulk quantitities. This statement includes the following products from our product assortment.
Shipping Costs
Our Shipping costs vary by country. For dry ice shipments, additional charges apply. See the table below. The "product details" field tells you if the product needs to be shipped on dry ice. Or just contact us.
Country | Shipment (Room temp./4-10°C) | Dry ice shipment |
---|---|---|
Germany | Free of charge for orders 500 EUR or more. Orders less than 500 EUR: 15 EUR. |
40 EUR |
All other EU countries | 45 EUR | 100 EUR |
US | Free of charge for orders 500 EUR or more. Orders less than 500 EUR: 25 USD |
100 USD |
World | 85 EUR | 250 EUR |